Computer backup services & system recovery in Orlando & Central Florida
We handle both sides of losing data: getting your files and system back when something breaks, and setting up backups so the next failure is an inconvenience, not a disaster. That means rescuing files from computers that won’t boot, restoring Windows, and automating backups to a NAS, iCloud or AWS.
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On-site or in our shop, by appointment.
What’s included
- System Recovery
- Backup Solutions
- NAS, iCloud & AWS backups
- Where
- Your home, office or our shop
- Booking
- By appointment
- Hours
- Mon–Sat, 9 AM–9 PM
- Covers
- 31 Central Florida communities
Sound familiar?
Tick what matches. It goes straight into your request, so you don’t type it twice.
How we handle it
The same four steps every time, so you always know what’s next.
- 1
Stop and assess
A failing drive can get worse every time it powers on, so we read its SMART data and listen to it before anything else. If it clicks, grinds or was dropped, we tell you right away that it likely needs a clean-room lab.
- 2
Copy your data first
We image the drive or copy your files to healthy storage before any repair, reading your most important folders first in case the drive gives out.
- 3
Restore the system
With your files safe, we repair Windows with its own recovery tools or reinstall it cleanly, then put your files back where you expect them.
- 4
Set up real backups
We set up automatic backups to a NAS, an external drive, iCloud or AWS, then run a test restore so you know they actually work.
What we can recover, and when you need a lab
We can usually get your files back when the drive itself still works:
- A computer that won’t boot because Windows is damaged, not the drive.
- An old laptop or desktop, or a loose drive from one, with photos and documents you still need.
- A drive that is slow or throwing SMART warnings but still readable. We copy it with imaging tools that grab the healthy areas first and come back for the weak spots.
A drive that clicks, grinds, beeps or was dropped is different. It usually has damaged heads or platters, and that needs a clean-room lab. Every attempt to power it on can scratch the platters further, so we tell you that before anything else, rather than keep trying. Deleted files are a gamble too: on an SSD, a feature called TRIM often wipes them almost immediately.
The 3-2-1 rule, in plain English
A good backup plan follows the 3-2-1 rule: three copies of your data, on two different kinds of storage, with one copy somewhere else. For a home, that might be your computer, a NAS or external drive in the closet, and iCloud or AWS in the cloud. One lightning strike, theft or hurricane can’t take all three.
One catch: sync is not backup. OneDrive, iCloud Drive and Dropbox copy your deletions, and any ransomware damage, to the cloud almost immediately. Their version history and recycle bins help, but only for a limited time. A real backup keeps older versions you can go back to weeks later, and we test that the restore actually works.
NAS, iCloud and AWS: what each is for
- NAS (network storage): a small always-on box on your network that every computer backs up to automatically. Keep in mind that RAID is not a backup. Mirrored drives protect you from one drive dying, but a deletion or ransomware hits both drives at once, so we add snapshots and an offsite copy.
- iCloud: the natural fit for iPhones, iPads and Macs, and iCloud for Windows brings your photos onto a PC. Watch the storage plan: once it’s full, new backups stop.
- AWS S3: durable, pay-as-you-go cloud storage for business files or a NAS’s offsite copy. With versioning and Object Lock turned on, even ransomware can’t delete the locked copies. Restoring a lot of data over home internet takes time, and archive storage classes charge a fee to retrieve it.
Questions about backup & system recovery
Still unsure? Call or text (407) 773-0904 and describe what’s happening.
Can you get files off a computer that won’t boot?
Usually, yes. If the drive itself is healthy, we copy your files to safe storage before any repair, either from a separate recovery environment or by connecting the drive to another machine. If the drive is physically damaged, we’ll tell you before going any further.
What is the 3-2-1 backup rule?
Keep three copies of your data, on two different kinds of storage, with one copy somewhere else, like the cloud. That way a single drive failure, theft, fire or hurricane can’t take everything at once.
Is RAID the same as a backup?
No. RAID keeps a NAS running when one drive dies, but it copies deletions, corruption and ransomware to every drive instantly. A real backup keeps older versions somewhere those changes can’t reach.
Do you recover data from clicking or dropped drives?
Not in our shop. A drive that clicks, grinds or was dropped usually has internal damage that needs a clean-room lab, and we’ll tell you so before anything else. Until then, don’t keep powering it on, because each attempt can make recovery harder.
On-site across Central Florida
We handle backup & system recovery at homes and offices in 31 communities, by appointment.
Request this service
Two short steps. We’ll call or text you during business hours to set a time.
- We read it. Your request goes straight to our inbox.
- We reach out. By call, text or email, Mon–Sat 9 AM–9 PM.
- We fix it. At your home or office, or in our shop for bigger jobs.